next spin | Responsible Gaming – Play Smart, Stay Safe

Our Position

Gaming Is for Fun, Not Stress

Next spin believes that online gaming should be a fun and entertaining activity — not something that causes stress, debt, or problems in your daily life. That's why we've built a comprehensive set of tools and resources that give our members full control over their gaming experience.

Our commitment to responsible gaming is not just words on paper. It is reflected in the design of our platform — from automatic play time notifications and self-set deposit limits, to the option to take a temporary break or fully exclude yourself if needed.

We understand that everyone has different limits. What matters is knowing your own and having the tools to enforce them. next spin is here to help you with that.

Key Principles: Gambling should be a form of entertainment, not a source of income or a way to cope with problems. If it starts to feel like a burden, it is time to use the self-management tools we provide.

Play Smart – 5 Core Principles

1

Set a Budget Beforehand

Decide how much you can afford to spend before you start playing, and stick to that amount.

2

Don't Chase Losses

If you lose, accept it. Trying to recover losses often leads to even greater ones.

3

Take Regular Breaks

Take occasional breaks from the screen. Don't let gaming dominate your time and attention.

4

Don't Play When Emotional

Stress, sadness, or anger are not the best states of mind for making financial decisions in gaming.

5

Balance It with Other Activities

Gaming is one of many entertainment activities. Make sure it doesn't replace your social connections and daily responsibilities.

In-Platform Tools

Self-Management Tools Available to You

All these tools are accessible directly from your account settings within the next spin platform — no need to contact customer support first.

Deposit Limit

Set a daily, weekly, or monthly deposit limit for your account. Once the limit is reached, the system will automatically stop processing additional deposits until the limit period resets.

Play Time Limit

Set a daily session time limit for your gaming. The system will send a warning as you approach the limit and will automatically end your session once it is reached.

Loss Limit

Set the maximum loss amount you are willing to absorb in a day, week, or month. Once this limit is reached, you will not be able to place additional bets until the next period.

Cooling-Off Period

Choose to take a break from the platform for 24 hours, 48 hours, one week, or one month. During this period, your account will be temporarily inactive. You can log in again once the period ends.

Self-Exclusion

If you feel you need to stop completely for a longer period, the self-exclusion option can lock your account for 6 months, one year, or more. This is a more serious step than cooling-off.

Activity History Review

Track your complete history of betting activity, deposits, and withdrawals. A clear picture of your gaming habits is the foundation for smarter decisions.

All limits you set take effect immediately. To reduce a limit, changes will only take effect after a designated waiting period — this is an added layer of protection for yourself.

Recognise the Early Signs

Signs to Watch Out For

Gambling problems rarely appear overnight. They usually start from small habits that gradually become something more serious. Learn to recognise the signs early.

Play Responsibly

Play for fun, not for money
Setting limits before playing and sticking to them
Can stop at any time without feeling pressured
Never borrowing money to gamble
Family and responsibilities always come first
Can put it aside when not playing

Early Warning Signs

Constantly thinking about gaming even while at work
Increasing bet amounts to chase the thrill
Trying to recover lost money
Lying to family about your playing activity
Using money meant for necessities to gamble
Feeling restless when not playing

Need Immediate Help

Borrowing or stealing money to gamble
Unable to stop even after trying
Gambling affecting family and work relationships
Neglecting basic needs in order to gamble
Feeling hopeless or distressed due to losses
Seeing gambling as the only solution

Important: If you identify with the "Need Immediate Help" category, please use the Self-Exclusion feature in your account and seek professional support. There is no shame in asking for help — it is a sign of strength, not weakness.

Self-Assessment

Self-Check Questionnaire

Answer the following questions honestly. If you answer "Yes" to more than three, consider speaking with someone you trust or using the self-management tools we provide.

1

Have you ever felt the need to bet larger amounts to get the same level of satisfaction?

2

Have you ever tried to cut down or stop gambling but were unable to?

3

Do you often think about gambling — planning your next bet or figuring out how to get more money to gamble?

4

Have you ever gambled to escape problems or to relieve feelings of guilt, anxiety, or depression?

5

Have you ever lied to family members or friends about your gambling activity?

6

Have you ever borrowed money or sold possessions to fund your gambling?

7

Have the people around you ever expressed concern about your gambling habits?

Next Steps If You Are Concerned

Activate Cooling-Off Now

Log in to your account and go to Settings > Responsible Gaming to activate a temporary break starting now.

Contact Our Support

The next spin customer support team can help you activate limits or self-exclusion via in-platform live chat, available 24 hours a day.

Talk to Someone You Trust

Sometimes, talking to a trusted family member or friend is the most effective first step.

Seek Professional Help

Counsellors and mental health professionals can help you address gambling problems in a more structured way. This is a wise and courageous choice.

Child Protection

Protecting Minors from Online Gambling

Next spin is a platform strictly for users aged 18 and above. We take child protection very seriously and have a strict age verification process for every new registration.

However, responsibility also lies with parents and guardians. If you share devices with children at home, we encourage you to take the following steps:

Do not save your gambling account password on shared devices
Log out of your account every time you finish using the platform
Use parental control software on shared devices
Keep your personal devices in places that are not easily accessible to children
Explain to children that gambling is for adults only

If you suspect that a minor has accessed our platform, please contact our customer support immediately via live chat.

next spin Protection Measures

Age verification at registration — individuals under 18 are not permitted to register

A KYC process that periodically verifies the true identity and age of members

Immediate account closure if the account holder is proven to be underage

A responsive support team for child protection-related reports

Continuous monitoring to detect any unusual usage patterns

FAQ

Frequently Asked Questions on Responsible Gaming

Log in to your account, then go to Account Settings and select "Responsible Gaming". There you will find options to set daily, weekly, and monthly deposit limits. Limits you set take effect immediately. To lower a limit, it applies right away. To raise a limit, a waiting period applies as an added safeguard.

Cooling-Off is a temporary break you can set for anywhere between 24 hours and one month. Once the period ends, you can log back in automatically. Self-Exclusion is a more serious step — your account will be locked for a minimum of 6 months, and no requests to reopen it will be considered while the exclusion is active. This is suited for individuals who feel they need a longer break to regain control.

No — this is a feature designed intentionally to protect you. Once self-exclusion is activated, it cannot be cancelled before the set period ends. The purpose is to ensure you get adequate time away. After the period ends, you will need to contact customer support to reactivate your account, and there is an additional waiting period before it is reinstated.

Any balance in your account before self-exclusion was activated is safe. You may contact customer support to process a withdrawal of that balance even during the exclusion period. Our team will handle withdrawal requests in accordance with standard procedures.

First, you can reach the next spin support team via in-platform live chat — we can help you activate self-management tools right away. We also encourage you to seek help from a qualified counsellor or mental health professional in Malaysia. Talking to a trusted family member or friend can also be a very helpful first step.

Yes, next spin has a monitoring system that detects gaming patterns that may indicate risk. If our system identifies concerning patterns — such as a sudden increase in the amount and frequency of bets, or very long gaming sessions — our team may reach out to the member in question to offer information about available self-management tools. This is not meant to restrict your activity, but as a form of proactive support.

Play Smart, Play Safe

Enjoy the best of next spin's entertainment experience with full awareness. Register an account today and access all the self-management tools we've prepared for you.

Register an Account Now Download App

A trusted platform with full commitment to responsible gaming

Next spin Responsible Gaming – Play Healthy, Play Smart